Travelling With VoIP

Planning a business trip? Traveling outside of North America? KrisKore’s VoIP system can keep you connected with your clients and team no matter where you are. Here’s everything you need to know to use your VoIP system seamlessly abroad, including the necessary travel forms to maintain connectivity, best practices to ensure data security, and tips on minimizing cellular data costs.

Complete Your Travel Forms

To ensure uninterrupted access to your VoIP services while abroad, it's essential to complete the KrisKore's Travel Form before you go. This form enables our team to make the necessary adjustments to your account to maintain secure and compliant VoIP connectivity outside of North America. Here’s how it works:

  • Submit the form at least one week before you travel. This allows us to configure settings and address any specific needs or permissions required for the country you’ll be visiting.

  • Include your itinerary and expected locations. This is so we can help you prepare for any potential connectivity restrictions.

  • Confirm your contact details. Our team may need to assist you remotely in case of service changes or restrictions in certain regions.

Use Wi-Fi to Avoid Extra Cellular Costs

When you’re abroad, it’s best to use Wi-Fi networks for all your VoIP calls and communications. Here’s why:

  • Avoid Data Roaming Charges: International roaming fees for cellular data can add up quickly. By connecting to a reliable Wi-Fi network, you can bypass these charges entirely.

  • Consistent Call Quality: Wi-Fi connections typically provide more stable and higher-quality connections than cellular networks, especially in areas with limited data bandwidth.

  • Battery Efficiency: Running VoIP over Wi-Fi conserves your phone’s battery life compared to using data roaming.

Secure Your Data When Using Public Wi-Fi

Data security is always a priority, especially on public networks. Here are some essential tips to keep your VoIP system secure when using public Wi-Fi networks:

  • Use a VPN: A virtual private network (VPN) encrypts your data, making it harder for potential hackers to access your communications. We recommend connecting to a VPN whenever you’re using public Wi-Fi.

  • Avoid Sensitive Transactions on Public Wi-Fi: Refrain from accessing sensitive company information or conducting financial transactions over public Wi-Fi, as these networks can be vulnerable to security breaches.

  • Keep Your VoIP App Updated: Regular updates ensure that your app has the latest security patches, which are essential for protecting your data and call integrity.

  • Log Out When Not in Use: Logging out of your VoIP system when not in use can prevent unauthorized access to your account.

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